TheHealthcare WayConversation card
Flarin®(P)
The only lipid-formulated ibuprofen.
No other ibuprofen is more effective for joint pain; clinically proven (at a dose of 1200mg/day) to be as effective as twice the dose of standard ibuprofen (2400mg/day) at relieving joint pain.1
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Welcome: A customer approaches the counter.
Find out: The customer requests Flarin.
Advise
CCOUNSEL
- For the relief of rheumatic or muscular pain, pain of non-serious arthritic conditions, backache, neuralgia, migraine, headache, dental pain, dysmenorrhoea, feverishness and symptoms of colds and flu
- Unique lipid formulation helps shield the stomach from damage2
- Directions for use: Adults, the elderly and children aged 12 years and older should take one or two capsules with water. You should advise customers to leave at least four hours between doses and not to exceed 1200mg (six capsules) in any 24 hour period
- Do not take if taking other NSAID painkillers (including aspirin with a daily dose above 75mg).
AAVOID
- This may not be suitable for customers with certain health conditions or taking certain medications.
RREAD
- Advise the customer to read the product packaging and leaflet before use.
EESCALATE
- You should refer customers over 18 years to their doctor if symptoms persist or worsen, or if the product is required for more than 10 days
- Customers aged 12 to 18 years should seek further medical advice if symptoms persist or worsen after three days of treatment.
Personalise additional advice
Self-care measures may help to relieve joint pain. You can advise customers to:3
- Avoid using the joint in ways that can worsen the pain, such as driving, certain sports and walking for too long
- Apply ice packs to the joints to help with pain relief and reduce swelling, particularly if the pain is due to an injury
- Try exercises such as yoga and lifting weights to improve muscle strength, which in turn can take pressure off the joints.
Build loyalty
You can play a role in supporting customers with joint pain. Think about how you can encourage customers to return to your store in the future.
Consider the following:
- How would you inspire the customer to return if their symptoms do not improve after using Flarin?
- What other products are available in store to help manage pain?